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New Pool/Renovation Pool Maintenance Service Request Form

Help & Advice

About Claffey Pools

For more than 30 years, Claffey Pools has helped bring the dreams of customers across Southlake, Texas to life. By building luxurious backyard pools and spas that are completely customized to the requirements and preferences of each and every customer, we’ve helped to transform the outdoor lifestyle of thousands of homeowners.

Our combination of professionalism, quality craftsmanship, and unrivaled customer service has seen us win countless awards along the way, including being recognized in the Top 50 Pool Builders List by Pool & Spa News. As well as top-of-the-range pool and spa building, we also provide leading remodeling services as well as ongoing maintenance to keep our clients’ pools performing at their best all year round.

Help & Advice

The main pump is not priming

The primary cause for a pump not priming properly is air getting introduced to the suction side of the pool equipment. The most common reason is the pump lid. With the pool system turned off. Remove the pump lid, empty the strainer basket, inspect and lubricate the pump lid O-ring, pour approximately 5 gallons of water in pump strainer pot, secure the pump lid back to the pump, turn system on and let the pump self-prime for 10-15 minutes. If you are not successful and you know the pool water level is above the skimmers you will need to submit a service repair request.